Printing a fan chart with Costco should be easy peasy and work exactly as you imagine it will--upload your photo, pick your size, choose landscape and wiggle it around to make sure your margins look good if necessary. Printing a circle chart with Costco is a completely different beast altogether. In fact, you can't use your file downloaded directly from Family Tree Prints to do it (unless you want a teeny tiny little circle) because of the way Costco's online cropper works, but don't worry, we can help you!
If you upload your square file to do a Costco print online, it will cut off the edges of your circle, like this.
The first time I personally tried to print at Costco, I looked EVERYWHERE for a "Fit to Canvas" type of setting... but nothing. It would cut off the sides no matter what I tried. But don't panic. Just shoot us an email (firstname.lastname@example.org) with the email address you checked out under and the size you're looking to print and we'll manually reformat it for you so that it fits perfectly, as shown below.
One thing to note before doing it yourself (which, in general, we're huge fans of!) is that a lot of image manipulation software automatically decreases the resolution on really high-resolution files (like our Family Tree Prints!) without telling you. This will cause your final chart to be blurry, which no one wants. A good rule of thumb is to ensure at the end that you have AT LEAST 300 px per inch.
For example, if you want to print a 20" x 30" poster, you'll need to make sure that the image you upload to Costco is at least 6000 x 9000 px (more is even better!) On a Mac, you can check this by right-clicking on the image in your Finder window, and choosing "Get Info".
The "Dimensions" will tell you the pixel dimensions of your image. Divide each number by 300 and you'll know the maximum size you can print!
As far as which image manipulation software to use... we use Sketch. It doesn't automatically shrink your file size, which is a major win! All this computer talk making your head hurt? Want us to just take care of it for you? Perfect! Send us an email to email@example.com with the email you checked out under and the size you'd like to print!
Haven't created your chart yet? Get started by choosing one of our fabulous starting templates here.