Unfortunately, it happens sometimes. You change a font, modify how information is displayed within a generation to either show or hide dates, or change the size of a cell... and suddenly the text seems to be in totally the wrong place. Don't panic--just try these quick fixes to make your pedigree chart picture perfect.
This is the most common culprit. Click the "Advanced" tab in the left side bar of the family tree maker app, then click the "Generations" tab within the Advanced settings. After choosing which generation you'd like to alter (either by clicking on the generation in the actual chart or choosing it from the drop-down menu), simply slide the "Text Offset" slider until the text is where you'd like it to be.
REFRESH THE PAGE*
BEFORE REFRESHING (this is important!), remove all the "junk" at the end of the URL so the only part remaining is https://app.familytreeprints.com. For example, if your current URL is
you would remove every after and including the "?".