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  • Real Customer Question: I'm interested in purchasing some of your templates now, but I don't have all my family information gathered yet. Is it possible to purchase now?
  • Post author
    Jane Tanner
  • checkoutgift cardreal customer question

Real Customer Question: I'm interested in purchasing some of your templates now, but I don't have all my family information gathered yet. Is it possible to purchase now?

Real Customer Question: I'm interested in purchasing some of your templates now, but I don't have all my family information gathered yet. Is it possible to purchase now?

We LOVE LOVE LOVE seeing your gorgeous genealogy charts come to life exactly how you'd like them to, so we really appreciate when you ask us questions! Since we figure =, if one person has a question, other people probably do, we like to share great questions here on our blog. Today's real customer question is:

Q: I'm interested in purchasing some of your templates now, but I don't have all my family information gathered yet. Is it possible to purchase now and then fill in as I go, or do I have to have all the information ready to go at the time of purchase?

A: The short answer is, in general, you want to have all the information ready to go at the time of purchase, because payment happens only once you're ready to check out with a completed chart, but there is a workaround.

If you want to purchase immediately, but don't have all of your genealogy compiled (for example if you have a coupon code you want to use!), we'd recommend purchasing a gift card that you can then use later to check out with your actual chart.

A note related to creating your chart all in one sitting versus coming back to it later. It's currently not possible to "Save" your work and come back to it, although your current version is always stored in your local computer memory until your browser cookies are cleared, so it's likely that if you start a chart and close your window to come back to it later, you'll be able to pick up exactly where you left off by going directly to app.familytreeprints.com. (It's important that you do not go back to your chart by clicking on a template from our website or all the design parameters will be reset.)

Have any lingering questions? Email us at hello@familytreeprints.com!

Ready to get started? Choose a starting template or purchase a gift card now!

 

 

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