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  • Real Customer Question: Can I save my work and create my chart over multiple days?
  • Post author
    Jane Tanner

Real Customer Question: Can I save my work and create my chart over multiple days?

Real Customer Question: Can I save my work and create my chart over multiple days?

We were recently asked this fantastic question by a customer and recognized it as one others might have as well. Today's real customer question is:

Q: I haven't finished my family tree yet and I would like to 'work' in your chart until it's complete. Is that possible? So I would like to save new information, and then return a few days later. 

A: Short answer, yes... just be aware of cookies.

In our family tree maker, all of your progress and information is stored automatically in your browser as long as your cookies aren't cleared. To return back to it, type app.familytreeprints.com directly into your browser rather than navigating through your starting template as you did initially, otherwise the names will all still be present, but any formatting parameters you changed will be reset to their default values. You can return to our family tree maker as many times as you need to (without clearing your cookies) and then simply checkout once all of your information and formatting are complete.

If you're importing your genealogy directly from FamilySearch or via GEDCOM, you'll most likely not need to split your family tree creation into multiple settings, but if you are creating your chart using our manual input method, this ability to return to your chart over multiple sessions can be a life-saver!

Do you have other questions we haven't addressed or you can't find answers to? Email us at hello@familytreeprints.com and we'd be happy to help you out!

  • Post author
    Jane Tanner

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